1. Subscription & Renewal

- Your annual subscription (₹9,999/year) provides full access to the CRM for 12 months.

- If auto-renewal is enabled, renewal charges may be applied automatically at the end of the term.

- To avoid renewal fees, you must inform us at least 30 days before renewal by emailing info@brokerwise.in.

2. Refund Eligibility

- Once the subscription is successfully activated, refunds are generally not issued.

Refunds may be considered only in exceptional cases, such as:

• - Payment deduction but activation failure
• - Technical issues caused from our side
• - Duplicate or accidental payments

- If approved, the refund will be processed within 7–14 business days, depending on bank/payment gateway policies (Razorpay).

3. Cancellation Policy

- Subscription cancellation can be requested anytime via email.

- After cancellation, CRM access will be stopped, but refunds will not be provided for the remaining subscription period.

- Data will be securely stored for up to 1 year, or permanently deleted upon your request.

4. Updates to This Policy

We may update this policy from time to time. The latest version will always include the updated Effective Date.

5. Contact Information

For any refund or billing-related concerns, please contact:

Email: info@brokerwise.in

Phone: +91 97245 74020

Address: GANESH GLORY 11, Jagatpur Rd, off Sarkhej - Gandhinagar Highway, near BSNL Office, Jagatpur, Ahmedabad, Gujarat 382470